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What is your return policy?
All of our Bluetooth accessory products come with a 30 day Store return and exchange policy. Opened headsets that are defective within the first 30 days can be returned for a complete exchange or refund. All of our Headset also come with a 1 year manufacturers warranty.
Bluetooth products return conditions:
All items returned must be accompanied by original contents like owners manual and additional information that came in the box.
Bluetooth headsets must also be free of signs of use like scratches. Wireless Depot Direct reserves the right to not accept your return if the above conditions are not met.
Shipping & handling is non refundable on returned items and shipping cost to return items are strictly the responsibility of the consumer.
What if I have a question about a product?
Our goal is to make your shopping experience simple, fast and secure. If you have any questions please call us during regular business hours M-F 9am to 5pm at 1-888-854-8496. We are available to answer any product questions and assist with your shopping. You can also send us an email @ info@wirelessdepotdirect.com
Do you accept major credit cards?
We accept MasterCard, Visa, American Express and Discover
How Secure is my personal information on your site?
Wireless Depot Direct uses Geotrust, a leading provider of Internet Transaction Services. Geotrust provides a digital certificate to protect every transaction conducted through Wireless Depot and uses the Secure Socket Layer (SSL) technology to encrypt data to ensure your information is safely transferred. If you prefer to place your order by phone please call us Toll Free at
1-888-854-8496.
Is my information sold to third party marketing firms?
Wireless Depot Direct collects basic information needed to process and deliver your order. We don't share your information such as your email address, phone number and your primary mailing address to third party marketing companies. We may with your permission use your email address to promote or market products offered through Wireless Depot Direct only.
What is your shipping and handling policy?
Orders placed by 3pm will leave out warehouse within 24hours. In the event that an item is on backorder, you will be notified of your order status. We offer USPS & UPS Shipping & Flat Rate Shipping. Wireless Depot understand that customers want their merchandise in a timely fashion and we strive to deliver your accessories in a timely manner
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